Official guidance and clear steps to sign in, protect your account with two-factor authentication, and resolve common NDAX login issues.
The NDAX login process provides authenticated access to your trading dashboard and account settings. NDAX requires a username (or email) and password to sign in. For enhanced security, NDAX supports and encourages two-factor authentication (2FA) that requires a time-based code in addition to your password. Follow the instructions below for a secure and reliable NDAX login experience.
To complete your NDAX login on desktop or mobile: open the official NDAX portal or mobile app, enter your registered username or email and password, and submit the form. If 2FA is enabled on your account, you will be prompted to enter the current 6-digit authentication code from your authenticator application. This multi-step NDAX login sequence is designed to protect your funds and personal data.
https://portal.ndax.io/ or the official NDAX mobile app.NDAX strongly recommends enabling two-factor authentication. When 2FA is active, every NDAX login requires a time-based six-digit code generated by an authenticator app (for example, Google Authenticator, Authy, Microsoft Authenticator, or equivalent). Keep your 2FA seed securely stored offline — NDAX explicitly warns against sharing or storing your 2FA recovery seed in insecure locations.
If you need to set up 2FA, NDAX provides step-by-step instructions and a unique setup key to register your authenticator app. If you lose access to your 2FA device, use NDAX’s documented 2FA reset process to regain account access.
If your NDAX login fails, first verify you are using the official NDAX URL or the official mobile app. Clear browser cache, confirm caps lock is off, and ensure the password matches your records. For 2FA problems, use the “Reset 2FA” flow on the NDAX site: you will receive a verification code by email and follow identity verification steps to restore access. If you suspect account compromise, contact NDAX support immediately and freeze account activity where available.
Protect your NDAX login by using a unique, strong password and storing it in a reputable password manager. Always enable 2FA and keep the 2FA seed offline. Do not share authentication codes, passwords, or recovery information. Confirm the platform’s domain and look for TLS (https) before entering credentials; beware of phishing emails or fake sites impersonating NDAX.
If you require direct assistance with your NDAX login, use the official NDAX Help Center for articles, set up guides, and the 2FA reset procedure. For urgent account security concerns, submit a support request through NDAX’s support portal and include the requested verification details so the team can assist promptly.